Ace of Something Online provides a return policy within Australia.
Unless otherwise specified, you can return any purchased items (excluding clearance items) for an exchange.
Any item not listed in our clearance section (whether sold at full price, during a promotion or on sale) will be exchanged or refunded if you send the item back within 7 days of the delivery date.
To take advantage of this policy you need to ensure:
– The Exchange / Return Form (download one below) is correctly and completely filled out, and is signed and dated. This form should be returned to us, along with the product.
– The purchased item(s) must be returned in new, unworn, unwashed and perfect condition, and must have all tags and branding still attached.
SEND THE FORM AND PRODUCT TO THIS ADDRESS:
Ace of Something Online Returns
10 Radcliffe St
Ace of Something will not accept the return of any item(s) which we consider ʻusedʼ in any way. Please note, in such cases, the ʻusedʼ item(s) will be returned to you and you will be charged for any and all additional freight costs.
In the event of an item being exchanged, the replacement item will be sent free of any additional freight charges for the first exchange only. Freight charges on subsequent exchanges in relation to a specific original purchase will be paid by you.
In the case of an exchange / return, your purchase will be exchanged / refunded ASAP. Ace of Something is not responsible for delayed or lost packages being returned. Any returns received without an Exchange / Return Form or that do not comply with the above may be denied at the discretion of Ace of Something.